FAQ

Gading Kencana Sejahtera Cooperative offers savings, loans, and financial insurance services to members. We also provide financial consultation services to help members manage their finances more effectively.

To become a member, you need to fill out a registration form and pay an initial deposit of Rp 5,. The registration process can be done directly at our office in Cilacap or through our online service.

There are no administrative fees for loan services. However, we charge interest rates according to the applicable regulations. The interest rate will be explained transparently before the loan process begins.

You can check your savings balance through our mobile app, by visiting our office directly, or by contacting our customer service via phone. All methods are available to make it convenient for members.

We do not accept international transactions. Our services are limited to members in the Cilacap area and surrounding regions. For international transactions, we recommend working with a bank that has a global network.

The loan application process for new members begins with filling out an application form, accompanied by supporting documents such as ID card and proof of income. After verification, the loan will be approved within 3-5 business days.